We offer a high quality engraving service - more details in this website.
|About Us www.pewter.co.uk is dedicated to offering quality pewter products, and our aim is to achieve total customer satisfaction. We are based at Thornton Rust, near Leyburn, North Yorkshire, UK and our tankards, flasks, goblets, and other pewter items are manufactured in Sheffield, England.Our prices are displayed in UK Pounds (£) and transactions are processed in UK Pounds. Conversion to other countries (for overseas purchases) will be carried out by your credit card company.Our customers are frequently purchasing for a special occasion, be it a birthday, coming of age, wedding, anniversary, retirement or other event and our quality pewter products are the ideal way to commemorate such events and provide a lasting momento. If you have any suggestions or comments please email us using the contact us page.www.pewter.co.uk is a trading name of Tenigo (Wensleydale) Ltd.|
We are able to also supply a wide range of pewter products, including pewter plates, trays, jugs, quaichs, tea and coffee sets, trophies and other items. Please see this website/enquire for further details.
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payments. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa, Mastercard, Access, Solo, Switch, JCB, and Visa debit cards. Credit Card Verification Value: When entering your card details at the end of the ordering process, the system will now ask for the 'Credit Card Verification Value' which is the 3 digit no. on the signature strip on the reverse of your card.(for Amex users, the no. is 4 digit and appears on the front righthand side of the card )PayPal: Payment accepted by PayPal from PayPal account holders, subject to a 2.5% surcharge, due to higher PayPal transaction charges.|
|Shipping And Handling We us first class post in the UK, (or sometimes a courier) and Air Mail outside the UK.|
FREE SHIPPING ON ALL ORDERS OVER £35 WORLD WIDERATES FOR SHIPPING BELOW £35:UKIst class Mail 1 item £3.952 or more items £5.50Courier1 item £8.502 or more £9.50Recorded Delivery1 ietm £4.952 or more £6.50Europe Air Mail ChargesSingle Item £5.50Between 2 & 4 items £7.505 or more £9.95 Rest Of World Single item £6.50Between 2 & 4 items £9.505 or more £15.00 International Signed for all destinations 1 Item - £122 to 4 items £205 items or more £30All our pewter products are supplied boxed.How soon will I receive my order ?We aim to despatch orders within 10 days, and most orders go out within 5 days. Allow a few days extra if engraving required. Please advise a 'must have by' date if ordering for a specific event, particularly if time is looking short - we will always do our best to meet this.Airmail is used for destinations outside the UK, taking approx. 7 working days for European addresses, and 14 working days to addresses outside Europe. Currently orders to the USA are taking up to 28 days due to extra security measures entering the USA.
|Delivery ScheduleWe will normally send your order to you in 10 business days. Please allow an extra 5 days if engraving is required.|
If you require the goods for a specific date/event please advise us when ordering and we will always do our utmost to achieve this, or advise you if we forsee a problem.
|Back Orders We will advise if there is any problem in fulfilling your order within the 10 working days.|
|Tax Charges No VAT is included in our prices.|
|Credit Card Security Our systems have passed stringent test by Security Metrics, which are repeated at regular intervals.Credit cards details used when making payments are held securely by our payment service provider (Actinic) - we have no access to those details.</font>>!!|
|Guarantee Goods damaged in transit will be replaced. If you have any problem with goods received please contact us.RETURNSPlease contact us for advice on returning products supplied before despatching them. All items must be returned in the original packaging and be unused.ANY ITEMS THAT HAVE ENGRAVED/PERSONALISED WILL NOT BE REFUNDED|
|Reaching Us If you need to reach us, please email us using the enquiry form on this websitealternatively, you can contact us atPewter.co.ukThe Old Calf HouseManor FarmThornton Rust,Leyburn,N Yorks,DL8 3AN UKTel 01969 663847 |
|Returns Policy Our Returns policy:- Any goods that are not engraved:- Full refunds or exchanges will be made for the following instances 1. Goods damaged in transit 2. Goods not received 3. Goods not as thought All exchange items must be returned in the original packaging and the return postage is at your own cost. For Engraved items, eg items that have been personalised at the customers request Full refunds or exchanges will only be made in the following instances 1. Goods damaged in transit 2. Goods not recieved In all instances please contact our customer services on 01969 663847 or email firstname.lastname@example.org |